The use of nine influence tactics by line managers, staff specialists, consultants, and work councils are described in organizations in constructive change processes. Differences in direction of influence (upward, downward, or lateral) were assessed and compared to results of previous research in different settings. It was found that rational persuasion, inspirational appeals, and consultation were […]
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13. Cultural change and leadership
In this text, specific light is thrown on the essence of leadership in cultural change. It is essential that players in changing organizations are conscious of developments in their environment. They know what is at hand and can sense what people are concerned about. They have a social consciousness and are self-conscious. Initiators in cultural […]